Information we process
We process business contact details, workspace administration records, monitor metadata, incident notes, and support correspondence.
Privacy notice
How TraceDock handles website, contact, and workspace administration data.
How we use information
Information is used to operate customer workspaces, respond to support requests, maintain service security, and communicate product updates.
Retention
Operational records are retained according to workspace settings and contractual requirements. Contact requests are retained only as needed for follow-up.
Choices
Workspace administrators can request exports, deletion workflows, and access reviews through their account team.